Privacy Policy

1. Who We Are

Wood Carpenter Interiors ("we", "us", "our") is a woodworking and interior design business located at Plot No. 383, Street No. 69, Commercial Market, Pakistan Town Phase 1, Islamabad 44000, Pakistan. We operate the website woodcarpenterinteriors.com.

We take your privacy seriously. This policy explains what personal data we collect, how we use it, and your rights regarding that data.

2. Data We Collect

Contact Form: When you submit our contact form, we collect your name, email address, phone number (optional), service interest, location, budget range, and project description.

Newsletter: When you subscribe to our journal, we collect your email address only.

Analytics: We may collect anonymised data about how visitors use our website (pages viewed, time on site, referral source). This data cannot identify you personally.

Server Logs: Our hosting provider automatically logs IP addresses, browser type, and pages requested for security and performance purposes. These logs are retained for 30 days.

3. How We Use Your Data

• To respond to your enquiry and provide you with a consultation or quotation
• To send you occasional updates (newsletter subscribers only)
• To improve our website and services based on anonymised usage data
• To protect our systems against spam and abuse
• To comply with legal obligations under Pakistani law

We will never sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your data on the following legal bases:

• Consent: For newsletter subscriptions and non-essential cookies
• Legitimate Interests: For responding to enquiries and protecting our systems
• Contract: For processing project enquiries and delivering our services

5. Data Retention

Contact form submissions are retained for 3 years from the date of submission, after which they are deleted. Newsletter subscriber lists are kept until you unsubscribe. Project-related records may be retained for up to 7 years for accounting and legal compliance purposes.

6. Data Security

Our website is served exclusively over HTTPS (TLS encryption). Form submissions are transmitted securely and stored on Hostinger servers located in data centres with industry-standard physical and digital security measures. We implement rate limiting, spam filtering, and input sanitisation on all form endpoints.

7. Cookies

We use a single first-party cookie to remember your cookie consent preference (wc_cookie_consent). We do not use advertising, tracking, or third-party analytics cookies by default. Google Maps (used on the contact page) may set its own cookies when the map is loaded — please refer to Google's privacy policy for details.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Withdraw consent for newsletter subscription at any time
• Object to processing based on legitimate interests

To exercise any of these rights, email us at privacy@woodcarpenterinteriors.com. We will respond within 30 days.

9. Changes to This Policy

We may update this policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact

For any privacy-related questions or to exercise your rights: